Privacy policy

LABORIE respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, stored and disclosed when you visit or make a purchase through laborie.shop.

Data Controller

The website is operated by:

EARL MOULIN DE LABORIE
100 Laborie
46310 Saint-Germain-du-Bel-Air
France

SIREN / RCS: 480 032 770
VAT: FR44 480032770

Email: support@laborie.shop
Customer service hours: Monday–Friday, 09:00–16:00 CET/CEST
Response time: Within 48 hours

Information We May Collect

Depending on how you use our website, we may process information including:

name;
email address;
billing and delivery addresses;
order information;
payment-related information;
customer-service communications;
IP address;
browser and device information;
website usage information;
cookie and consent preferences.

How We Use Information

Information may be processed to:

process and manage orders;
arrange payments;
arrange delivery;
provide tracking information;
manage returns, exchanges and refunds;
respond to customer enquiries;
prevent fraud and misuse;
maintain website security;
comply with legal, tax and accounting obligations;
maintain and improve website functionality;
provide marketing communications where permitted and, where required, with consent.

Legal Bases

Depending on the processing activity, personal information may be processed on the basis of:

performance of a contract;
compliance with a legal obligation;
legitimate interests;
consent.

Where processing relies on consent, consent may be withdrawn.

Payments

Payments may be processed by authorised third-party payment service providers.

Those providers may process payment information in accordance with their own privacy and security requirements.

Service Providers

Information may be shared where necessary with providers supporting services such as:

e-commerce hosting;
payment processing;
shipping and logistics;
IT and website security;
customer support;
fraud prevention;
analytics.

International Data Transfers

Some service providers may process personal information outside France or the European Economic Area.

Where required, appropriate safeguards will be used in accordance with applicable data-protection requirements.

This provision concerns personal-data processing and does not expand our product delivery area.

Data Retention

Personal information is retained only for as long as reasonably necessary for the relevant purposes and applicable legal, tax, accounting or regulatory requirements.